Unfortunately, during the redemption process, I inadvertently entered an incorrect email address, which has resulted in an inability to access my account.

Given this situation, I am unable to proceed with the activation and use of the licenses I've purchased. I kindly request your assistance in correcting the email address associated with my redemption codes to the correct one provided above.

Could you please guide me through the necessary steps to resolve this issue or, if possible, update the email address on my behalf? Your prompt support in this matter would be greatly appreciated, as I am eager to start utilizing your service..

Thanks!