ElevenSight is so simple and easy to use, it's the perfect solution for customer service, sales and consulting teams.

1. You can add pop-ups (they call them "super buttons") to your website (which also works fine on WordPress) and then visitors can select and start a video chat, audio chat or standard text chat with just one click. It works on both desktops and smartphones. This is very useful if your customers are not IT experts. They don't need to open a special app, or download and install a software, just click in their browser and start a conversation.

2. Sometimes, in order to introduce the features of a product/service, it's not easy if you can only describe it in words, but with ElevenSight, with video chat, and even with the screen sharing feature, everything becomes easier. In the past, it always took us 4-6 emails and 2-3 days to communicate with visitors and they still didn't understand 100% and give up on the purchase. Now with ElevenSight, it only takes one video call and 5 minutes to close the deal. This is amazing!

3. The web conferencing feature is also cool! Figuratively speaking, there are situations regarding customer service where the staff can't solve the problem by themselves. Using the conferencing feature, you can easily add a staff member from another department, development, fulfillment, accounting, etc. and work together to solve the problem faster and easier. This also gives the customer a better experience.