I wrote emails and started chats with closershq (yeah, it's been closershq for quite some time already). No one replies to my emails and chats. It's probably gone sooner or later. Wasted money on this deal.
They have upgraded to ClosersHQ (from Murlist). It is a much better platform. We have tried various solutions before finalizing on ClosersHQ. We needed a solution for cold outbound marketing of about 54,000 products. There's no other solution that we could find which met our needs. Most are too limiting or very expensive. This is the only solution that offers unlimited cold outbound. Customer service is hands down superior. They are very responsive and supportive. I rarely take the time to write product reviews, but I do this for our utmost favorite vendors. It only makes sense to support their growth.
It's been more than 30 days that I'm going back and forth with these guys to get my account setup and no one in their team has the time to help me out, I've been passed around to different team members, been told 101 excuses of why there are delays and at the end of the day, no one in their team has contacted me to help me with the setup... I got to say this has been by far the worst support experience I've received from any AppSumo deal. At this point I'm just going to get my money back.
First of all, the system fails all the time. I have not been able to get a constant rate of emails sent. Sometimes it stops working and you don't receive any notifications. Customer service responds within 24 hours but rarely resolve the issue. You have to follow up over and over but they don't solve anything. The worst part is that they warm up your domain sending emails to private domains. That is totally useless. They don't send to gmail, hotmail, etc; and get your emails out of the spam folder, so you are not building any reputation with the big guys. After 1 month of using this service, my emails still go straight to spam on gmail using a brand-new domain and smtp. No wonder. Because gmail has never received an email from my domain even though I have been warming up for a month. Keep your money and get a service that warms up using gmail inbox.
Founder Team
aul_i034
May 9, 2024
Hi Elvis,
I apologize for that. We have done a terrible job communicating how our product works. Ideally we review mailboxes before they start receiving but fail to communicate this well. I have also done a bad job getting the people I work with to understand how to respond to this.
Can you let me know the mailboxes on support? I will personally make sure everything works fine. We don't...
Verified purchaser
No support aynmore
I wrote emails and started chats with closershq (yeah, it's been closershq for quite some time already). No one replies to my emails and chats. It's probably gone sooner or later. Wasted money on this deal.
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Verified purchaser
Excellent cold outbound marketing solution.
They have upgraded to ClosersHQ (from Murlist). It is a much better platform. We have tried various solutions before finalizing on ClosersHQ. We needed a solution for cold outbound marketing of about 54,000 products. There's no other solution that we could find which met our needs. Most are too limiting or very expensive. This is the only solution that offers unlimited cold outbound. Customer service is hands down superior. They are very responsive and supportive. I rarely take the time to write product reviews, but I do this for our utmost favorite vendors. It only makes sense to support their growth.
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Verified purchaser
I really was hoping for a better experience...
It's been more than 30 days that I'm going back and forth with these guys to get my account setup and no one in their team has the time to help me out, I've been passed around to different team members, been told 101 excuses of why there are delays and at the end of the day, no one in their team has contacted me to help me with the setup... I got to say this has been by far the worst support experience I've received from any AppSumo deal. At this point I'm just going to get my money back.
Share Email Warmup
Verified purchaser
Not recommended - Not a good service
First of all, the system fails all the time.
I have not been able to get a constant rate of emails sent. Sometimes it stops working and you don't receive any notifications.
Customer service responds within 24 hours but rarely resolve the issue. You have to follow up over and over but they don't solve anything.
The worst part is that they warm up your domain sending emails to private domains.
That is totally useless. They don't send to gmail, hotmail, etc; and get your emails out of the spam folder, so you are not building any reputation with the big guys.
After 1 month of using this service, my emails still go straight to spam on gmail using a brand-new domain and smtp. No wonder. Because gmail has never received an email from my domain even though I have been warming up for a month.
Keep your money and get a service that warms up using gmail inbox.
aul_i034
May 9, 2024Hi Elvis,
I apologize for that. We have done a terrible job communicating how our product works. Ideally we review mailboxes before they start receiving but fail to communicate this well. I have also done a bad job getting the people I work with to understand how to respond to this.
Can you let me know the mailboxes on support? I will personally make sure everything works fine. We don't...
Share Email Warmup
Verified purchaser
Warm up machine
I love the way the algorithm works for this app. So usefull for filtering emails. Kudos!
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