eniston Knowledge Bases Questions

Showing 1 - 20 of 238 questions

Q: Aankoopactivering

Hallo, de activering lukt niet. Wat dien ik te ondernemen? Gr

116529101140626663585PLUSAug 29, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 31, 2025

A: Hi there, I'm not really sure what you mean. I tried Google Translate but that didn't really help. Are you having trouble redeeming your code?

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Q: Purchase activation

How does purchase activation work? I registered with the same email address I used to make the purchase, but I'm still identified as a free plan user.

andrespereirabrAug 19, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 19, 2025

A: Hi there,

Thanks for purchasing a code. Have you read the redemption instructions?

There is a dedicated AppSumo signup URL for new accounts. If you have an existing account, we will need to manually assign the code to your account.

Please get in touch via the widget in the lower left corner (https://cloud.ivymayhem.io/whgQsLTf), so we know who you are in our system. Fill-out the form and let...

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Q: Import articles from Notion

I have a knowledge base in Notion and would like to import it. Is this possible, or will I have to manually add all the articles one at a time?

Thanks!

andres14Aug 18, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 18, 2025

A: Hi there,

Unfortunately, we currently don't offer any way to import data. That's still on our roadmap.

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Q: Eniston knowledge base team

Congrats, eniston knowledge base team,

Question 1: Is your "chat with us" feature shown on your own "Contact us directly" link, a standard feature in our own plan? I'm asking b/c that can then be a helpdesk feature for users and customers.

Question 2: If the answer to above is "Yes", then will we have the option to make that section or feature available to non-logged in users (like our prospects)?

Question 3: I want to check out the free trial on your website. Can I use the same email address as I will later use to redeem on Appsumo? Or am I better off using a different email account for the free trial?

Thanks

Mavener

mavenerAug 5, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 6, 2025

A: Hi there,

eniston does not include a live-chat feature, no. You'd have to add a custom integration if you need this on your knowledge base. The solution we're using for our support tickets is tinydub.com, another product of ours that will soon be publicly available.

You can start the 30-day trial with your email address. If you purchase a code via AppSumo and have an existing account, get in...

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Q: Why don't you link to the page: https://eniston.io/ on Appsumo❓

Jack.SJul 14, 2025
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