eniston Knowledge Bases Questions

Showing 1 - 5 of 249 questions
Jack.SJack.S
Jack.SPLUS
Feb 2, 2026
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Q: 1 Domain ➜ Multiple knowledge bases

Could I run several different knowledge bases within a single domain, e.g.,
◾domain.com/base-of-knowledge
◾domain.com/documentation
◾domain.com/technical-blog
◾…

Alternatively, could such functionality be available in the future?

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Feb 2, 2026

A: No, that's not possible and also not planned as it would involve a complete core change. You can only have one domain per workspace. But we'll release a "sections" feature soon that allows you to structure your content into sections + categories.

I asked this before, but I kindly ask you again to please stop creating the same questions on multiple places. It adds unnecessary support work. I...

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WonkaWonka
WonkaPLUS
Edited Jan 30, 2026
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Q: Non SEO pages & KB copy protection?

Can we create internal KB pages that don’t rank on search engines, like Google, or get scraped by sites like ChatGPT?

Also, for the content we add, is there a feature similar to WordPress that makes content unclickable and uncopyable? This way, users can only read the content and not copy or steal it. Some company knowledge bases need protection so that employees who leave don’t take our...

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jan 30, 2026

A: Hi there,

Yes, you can create private workspaces. You can read more about restriction options here: https://help.eniston.io/settings/restricting-access

Additionally, if you have a public workspace, you can also disable search engine indexing (noindex, nofollow, noarchive).

It's currently not possible to prevent people from copying content from a website. Most browsers offer ways to export a...

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octococonutoctococonut
octococonut
Dec 12, 2025
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Q: Upload PDF and Docs

The part related to attachment says I can upload PDF or Docs, but it doesn't give me that option; only images are available.

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Dec 12, 2025

A: Hi there,

We're aware that some customers are experiencing this (depending on how content is uploaded) and we are working on this and will deploy a fix within the next week.

Next time though, please create a ticket, as this does not belong into the AppSumo questions section. Thanks.

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ibestrikeribestriker
ibestrikerPLUS
Dec 8, 2025
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Q: Feedback rating and stars?

I can see that eniston can also be platform to receive feedback by public and users. Is there any way we can add an option for users to give rating or stars 1-5 on top of their comment / feedback / reviews?

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Dec 8, 2025

A: No stars, no, but as you probably have already seen, it's a smiley-based rating: https://cloud.ivymayhem.io/dp3qqJZw

You can change the order, or disable a specific smiley from within the workspace settings. We don't have plans to make it a star-rating.

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ArbiterArbiter
ArbiterPLUS
Dec 3, 2025
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Q: Article Level Security

Is there ever going to be a way to restrict articles by user? Creating a new workspace seems like a daunting way to separate users for different use cases. It's not the worst, but just a bit cumbersome. Also, is there a roadmap somewhere?

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Dec 3, 2025

A: Hi there,

The idea is that a team can work together within a workspace, it was never really planned to restrict team members from accessing specific articles. We currently also have no mechanism in place to limit the frontend search to specific member rights.

Or is your question more directed to what members can edit in the backend?

We stopped maintaining a public roadmap for all our...

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