TokyoSlutQ: Can we let visitors or customers submit articles?
Can we allow visitors or customers to submit articles?
or maybe allow to post questions? and we provide the answer and publish it as articles.
andreas_ivymayhem
Mar 9, 2026A: Hi there,
That's currently not supported, no. Articles can only be created and managed by people having access to the backend. We will release an option to enable "Comments" for articles, but that's likely not what you really want/need.
Verified purchaser
Hi, on the product listing it shows "Users - Unlimited" - what does "users" means? is that internal users? can the internal users post article?
and how would I manage the internal users?
Hi there, yes. "Users" refers to people being able to manage categories and articles. As an admin and super-admin you can invite members to your team and assign them roles.
Verified purchaser
Thanks Andreas. So just to follow up - can we assign general users the ability to post article questions and also provide the answers in a "pending" status, which after we (the admin) reviewed and approve it to be visible to the public?
Or, is it automatically become public visible once the article is published by the users?
I'm not sure I fully understand what you're asking. eniston is not something like Wikipedia, where people can suggest changes. There are no "general users". If you invite people to your team in a workspace, they can make changes and publish articles. We currently offer a handful of roles: https://help.eniston.io/settings/team