FernandoSQ: Hi your product looks quite interesting.
I just want to be sure I understand all funcionalities before making a decision.
1 - I understand I can have up to 8 different domain names pointing to 8 different Knowledge Bases/Workspaces and each of them would have their own set of users that can be editors of 1 or 2 but not all the other KB´s?
2 - Can I have specific contributors with different levels on each KB? For example a person is able to suggest articles but only upon review they can be automatically published. Or a person has editor permissions and can publish whatever they write?
3 - I understand you support unlimited articles and unlimited users. Does this mean that we can implement a registration system for each KB on each domain independent from one another?
4 - In relation to KB Articles that need to hold videos for example for explaining things, what are the storage restrictions/limitations?
5 - Do you offer friendly export capabilities so we can backup all content from all our KB´s respecting the format, etc.?
6 - Do you have a comment system, ranking of articles, etc.?
Thanks a lot for your clarifications 😉
andreas_ivymayhem
May 15, 2024A: Hi there,
1) Correct, each workspace has a separate team and can have a separate domain / url.
2) Partly. There are permissions / roles, but not as thorough as you write. You can see the permissions at https://help.eniston.io/settings/team
3) No. There is no registration that you set up. You can only invite users to collaborate with you in a team. But that is for the backend only. The frontend has no user authentication (email / password) in place.
4) Right now, you can only add external videos. Images and other assets like PDFs are hosted with us, without limitation.
5) We currently only support XML export per article. But a more complete export will be added this year.
6) No. Although comments were requested and that may be something we will integrate at some point.