Q: Purchase activation
How does purchase activation work? I registered with the same email address I used to make the purchase, but I'm still identified as a free plan user.
andrespereirabrAug 19, 2025
Founder Team

andreas_ivymayhem
Aug 19, 2025A: Hi there,
Thanks for purchasing a code. Have you read the redemption instructions?
There is a dedicated AppSumo signup URL for new accounts. If you have an existing account, we will need to manually assign the code to your account.
Please get in touch via the widget in the lower left corner (https://cloud.ivymayhem.io/whgQsLTf), so we know who you are in our system. Fill-out the form and let us know the code. We'll then assign it.
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