A: Hey,

Thanks a lot for reaching out! I'm really sorry you weren't able to reach out to us on the chat feature: that is very odd, we're live almost on all timezones, every day, and get back to any missed chats as soon as we can. This is a major concern & I'll look into this right away — it would be great if you could share your query on the chat again, or just reach to the team or me at support/ojas@hazlo.ai :)

On the product development, I completely understand your concern, and we're currently trying to find the best way to at least break-even monetise the platform since the compute fees are — as you can imagine — astronomical. Hazlo provides one of the most important tools of our time, ML, to everyone at rock bottom prices (our yearly fees are far lower than even the next platform's monthly fees); we're helping thousands of small businesses, educators & individuals use new-age services without being locked out for fiscal concerns — and we don't want to become an antithesis to this by raising our prices.

Our current focus is the enterprise & monthly-sub programs, just so we can sustain current burn, & take Hazlo to our long term vision. Furthermore, we're working with larger firms to integrate Hazlo's API-as-a-service for model building & data pipelines; hence, it may seem on the consumer front that progress has slowed.

We're trying our best to make sure we can take the platform to the next level, and will continue to provide maximum support to our LTD users without fail — as we have been doing so all along. I genuinely appreciate you reaching out, and please excuse the chat error, I'm having a look as I write :)

Please don't hesitate to reach out here, or at support@hazlo.ai if there are any concerns at all — would love to help out wherever I can!

Best,
Ojas from Hazlo