Beware of incentivized reviews
I got this deal because of it's high number of positive reviews, and I quickly learned why this is the case.
One of the FIRST things you see inside the app is an offer to get 500 more customer profiles (essentially doubling the allowance) - for leaving a review. This means that 99% of the reviews in this product page are fake/hasn't used the software for more than 5 minutes.
While the software looks OK, there are two massive deal-breakers that makes me want to instantly refund it:
1. Whitelabelling is locked behind an additional monthly payment (which hasn't been released yet) so you're stuck with obnoxiously huge logos and branding from Invoice Crowd ON EVERY INVOICE and when the upgrade does release, you'll pay monthly - great lifetime deal! /sarcasm
2. There's no expense management, and although they say they will have it in the future I wouldn't hold my breath.
3. Templates are awful, there's only 6 of them, and they support very little editing of any kind. Yes, you can tweak the colours and fonts, but good luck editing fields or any structural part of the invoice.
I can't imagine what small business owner would send out invoices that look this bad, and have InvoiceCrowd branding on it (in huge letters!) - it would be embarrasing! I could understand if it you had branding on the free version, that's fair enough, but for paid customers to have this level of branding is insane.
I'm starting to think it's worth paying the big bucks for established players in this space like Quickbooks, Xero, etc. as all these copy companies are just half-baked.
Maxb
May 9, 2024Hi,
Our intention is not to incentivize people for fake reviews, as a matter of fact we always encourage users to try out our system extensively before deciding to even go for the LTD. Our goal is to get reviews from users who truly like the product and would like to continue to use it.
>>1. Whitelabelling is locked behind an additional monthly payment (which hasn't been released yet) so you're stuck with obnoxiously huge logos and branding from Invoice Crowd ON EVERY INVOICE and when the upgrade does release, you'll pay monthly - great lifetime deal!<<
Yes, this has been a long over due and we are trying to release it asap (likely by next week). If you check appsumo ltd plan vs what we are actually offering, you will notice that we have added a lot of new features and offering them to our LTD users. eg: partial payment, split payment (coming soon), balance sheet, P&L Statement, Ledger, new payment gateways like payoneer, authorize.net etc. We are working on lot of new features and also working on improving the current features as per user feedbacks and requirements, but we need to also think of some ways to generate revenue to support the system and make it sustainable. If we offer everything on LTD and then fail to sustain the system, I don't think it would be worth it, so that's why we are thinking of releasing some useful features that upper tier users wouldn't mind paying and it will allow us support our system better.
>>2. There's no expense management, and although they say they will have it in the future I wouldn't hold my breath.<<
I am not sure exactly what you're referring to but we already have an expense management https://i.imgur.com/ujih9D7.png are you looking for something else?
>>3. Templates are awful, there's only 6 of them, and they support very little editing of any kind. Yes, you can tweak the colours and fonts, but good luck editing fields or any structural part of the invoice.<<
Actually our old system had a more flexible template editor but it was more complex for average users, so we got lot of complaints where they wanted a more simple editor with ability to change color, background, fonts, so on this new version we rebuilt the editor with simplicity in mind. The templates that we have created were mostly based off of our user's suggestions. Design is very subjective so it's difficult to appease everyone with a design. If you have any preference, please feel free to send it out to us and we will look into the possibility of releasing a new one based off of the same.
We are a start up while quickbooks, xero are industry leaders, we are no where their standard but we are working really hard to make our software more premium. We have been here on appsumo for a while now and during this time we have constantly tried to improve our system and improve user experience. I only wish you could take a chance in us and used our system for at least a week or two before deciding to give us 1 taco.