Mediocre, branded and ugly
The UI looks half baked, the UX is OK, there are a few features that lack like a custom domain, and I have to say, the invoices are very ugly, probably the ugliest I saw.
The worst part is that they stick their massive logo in everything, which completely kills the appeal of this software.
They also don't seem to be very proactive about fixing known bugs
When I tried to pick a different date in the P&L Section date filter (I didn't try other filters, not sure if they are broken), the filter would just go away when I clicked on "apply" without actually changing the dates.
I tried to contact their support to fix this issue and they said that they know it is "a bit buggy" and gave me a half fix, meaning they know this bug exists, but they don't bother to fix it, not a very good sign.
Overall, this invoicing system is lacking in many things and doesn't look very promising either, I chose to request a refund right after I got their response about my bug report, there are better options on Appsumo.
Maxb
May 9, 2024Hi,
I am really sorry you feel that way, but when it comes to invoice templates, they were mostly built as per user feedback and suggestions. If you could send us some examples of what you like, we could build one modeling after that and release a new one. If you could provide us with some more details on what you don't like or how you feel it should have been, we could have improved on it.
We currently show our logo in two areas, one greyed out logo at the bottom of invoice emails and another at the bottom of the invoice link with a size of 80px.
We are working on releasing our white label option, I know it was supposed to be released by now, but we ran into some issues while testing it, so we didn't deploy it yet. We are working to resolve them and release it asap!
As for the P&L Statement's bug, when you reported that via chat, I told you that we are aware of it and it's on our list of issues. I gave you a temporary workaround while we fix it for good. We are proactive in addressing the bugs and issues but we need little more than 1 day to resolve some issues and sometimes longer depending on the complexity and dependancies. On top of that, we had a holiday yesterday so we were not able to release any fix yet.
The thing is we had released a big update recently and since it was a major structural upgrade, so we ran into lot of compatibility issues. Since then we have been proactively resolving bugs and also working on new features.
We have been working really hard, trying to make this into a better software a value for money for all our users I really wish you had at least used our system for a week or two before giving us a 1 star review.