KillerPlayer Questions

Showing 1 - 20 of 371 questions
Jul 15, 2025
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Q: Is this faster page speed wise than YouTube's default embed player? Thanks!

tom895tom895
tom895PLUS

Verified purchaser

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Edited Jun 24, 2025
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Q: The website was down for a few days last week. Any explanation? Should we expect more blackouts?

julien26julien26
julien26PLUS

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Jul 31, 2024
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Q: Are you guys having any tech issues, I'm not able to create any new video, and also get loading issues with the videos on the site?

marketingboxmarketingbox
marketingbox

Verified purchaser

Founder Team
Junaid_Khalifa

Junaid_Khalifa

Feb 25, 2025

A: Yes, we were experiencing some issues. But now we have made a lot of improvements and fixed all the issues. Please check and provide your valuable feedback. Thanks

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Jul 23, 2024
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Q: I want to buy this deal, if possible enable it for me.

skfaisal93skfaisal93
skfaisal93PLUS

Verified purchaser

Founder Team
Junaid_Khalifa

Junaid_Khalifa

Feb 25, 2025

A: We are relisting the deal on AppSumo soon. Please wait...

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Jul 11, 2024
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Q: Have you stopped with customer support?

I'm have issues with my videos, I'm getting constant error messages (and customer complaints that the videos are not playing). Support (sent via website) has not answered.
I had to stop using killerplayer.

nicola941nicola941
nicola941

Verified purchaser

Founder Team
Junaid_Khalifa

Junaid_Khalifa

Feb 25, 2025

A: No, we are constantly providing support to our customers. I apologize if you didn't get any response from our support. BTW all the issues have been resolved and KillerPlayer is working smoothly without any issues.

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