KillerPlayer

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Verified purchaser

Member since: Apr 2016Deals bought: 102
1 stars
1 stars
Posted: Oct 17, 2023

No access - support not helpful at all

I have bought this deal twice. The first time I refunded because I thought I wouldn't need it and then bought again in January. And yes, I activated my account.

It used to work well too for the few videos I used it for.

Now I would really love to give a review about the newest version of Killerplayer that is apparently so amazing the price was recently doubled.

But I run into an Account Login Failure every time. Either my login has been removed or password reset emails are not arriving.

I wish I could tell you what exactly the problem is, but I don't know because support cannot tell me.

They are very nice and friendly, but fact is I have been waiting for 3 weeks now to get this sorted without any further feedback since last week when the issue was forwarded to the developer who is apparently travelling (without any internet access?).

I wish I could write something else. But all in all, very poor experience because I bought something I cannot use at all.

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