I wrote an earlier today, but it seems endless for me to setup a new store.
Dear Kiripp Support Team,
I recently bought a Kiripp single code from appsumo. Out of 3 stores, after creating a store it seems to have broken when I gave a special character in the store-slug and is now showing a 404 error even when trying to delete it. I would like to know how to delete this store and start over.
To move forward I tried to create a second store after the 1st one broke and failed for some reason the link for which well I can't mention it here.
Now I am trying to map the sub-domain "orderfood.nankhatti.co" to the 2nd store but I failed. The whole sub-domain is redirecting to get.kiripp homepage.
I am facing the following problems while using and trying to setup a new store:
0. How to delete a store when it's showing error 404 upon visiting.
1. Not able to connect and map a custom domain name. How to setup my own custom sub-domain name for the store with CNAME without redirecting to Kiripp homepage?
2. I have no idea how to setup Google Analytics and Fb Pixel to the store while these are very important now.
3. How to setup SSL for the store after connecting my preferred sub-domain. Please advise.
Could you please provide me with the necessary steps to resolve these issues? I would appreciate any help you can offer.
Giorgio_Kiripp
May 9, 2024Hello,
The issue you describe is related to the bug you reported (unable to delete store with empty characters in its slug) and it was fixed within a day of receiving such report (https://get.kiripp.com/changelog)
1. Not able to connect and map a custom domain name. How to setup my own custom sub-domain name for the store with CNAME without redirecting to Kiripp homepage?
To use a custom domain, fill in the related field in advanced options then in your DNS settings create the following entry: store.mydomain.com CNAME host.kiripp.com.
2. I have no idea how to setup Google Analytics and Fb Pixel to the store while these are very important now.
Such options are not available in v2 as of now, it will be added in a forthcoming update
3. How to setup SSL for the store after connecting my preferred sub-domain. Please advise.
V1's SSL for custom domain instructions also apply to v2: https://info.kiripp.com/selling-on-kiripp/14-custom-domain-SSL/