Very Disappointing
This is my worst Appsumo buy till date. Never expected such a disappointment
Support was non existent.
I would send any campaign and the response was same.
You have reached limit for sending emails.
I would barely send 50 emails in a day and I would face the same issue.
What's the point of the tool then?
No way to contact support.
Each message just redirects to another help article without any means to contact support.
Mary_Mailmeteor
May 9, 2024Hello,
Thanks a lot for your message and sorry to hear that you are encountering this problem. We answer every single support message under maximum 24 hours, hence it it surprising that you didn't get an answer. I just checked our support and could not find any messages from you.
When sending large campaigns, Google may temporarily stop your campaign and tell you have "reached a limit" if you meet one of these conditions:
10 recipients in your campaign marked your email as spam
10 emails fell into your recipients' spam folder
In that situation, Mailmeteor considers the email to be sent out, but Google has in fact blocked them.
SOLUTION
1) Use our Autopilot feature to add delay between emails sent and make the sending more human to Google: here is how to send with Autopilot.
2) Identify why your emails were blocked by Google. We have detailed some guidelines to help you avoid this blocking.
3) Once you have identified what may cause this issue, you can resume sending (you could try again tomorrow for example). To resume sending, check what was the first email blocked by Google and then filter your spreadsheet to resume the campaign starting from this recipient. All emails following that first recipient have been blocked by Google.
Hope it helps,
Jean