I thought this would be an amazing platform for crafting ad campaigns, then reviewing them internally and externally.

Initially, it was like, 'wow' this is amazingly brilliant and will really help us. Then as you go deeper into it, you're like, 'oh, this is missing' and 'How do I do that?'

You quickly find out that the help files don't exist. There is a video, but that doesn't play. To get to the help files, you have to open a new browser window, then go to the main home page and scroll to the bottom. The help page is just 1 video that doesn't work. You're actually better visiting the 'how it works page as opposed to the help page. Even this is just one single walk-through video with no explanation around exporting.

Commenting on display ads is really poor. You can only add a comment across the whole set of images rather than the individual images. There is no way to tag parts of the ad. It is only a fundamentally very basic commenting system. There is no approval mechanism.

Exporting display ads to Google Ad editor doesn't seem to work. When imported to Google Ad editor the system thought the campaign was an RSA campaign and not Display. The images were also rejected because they were in violation of the size policy.

Maybe I didn't do it right, but how can I tell! There are no help files!

The image library is quickly going to become difficult to manage. There are no folders to segment clients. Just having 2 clients in the system is starting to look messy. No idea how you delete images from the library.