I stacked five codes for the unlimited sites deal, so I had to send an email to support stating all the codes. By doing this, they could manually upgrade my account.

Guess what? The company's customer service seems nonexistent. After sending several emails, I still haven't heard back. I've given them 30 days to respond to my concerns, but I think I can conclude that this company is not for me if they don't have a support team.