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Member since: Apr 2018Deals bought: 99
1 stars
1 stars
Posted: May 9, 2023

Curt customer service, lacking a basic feature

I reached out to support inquiring how to set up permissions for which team members can access which connected accounts.

Their response: buy another subscription, because that's not possible.

Every other major player (Buffer, Publer, etc) lets you add team members with specific permissions for each account or group of accounts. I mentioned this and instead of offering to make a feature request they simply stated that's how our app works and closed the ticket.

I know not every feature request can be implemented, but for a product that's already so bloated with MVP features that go unused, some basic permissions would be really nice.

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