RTILA - RPA & Web Automation Reviews

I cannot confirm these positive reviews!

I have been waiting for support for two weeks. Version 8 can be started on two Windows PCs with Win 11, but access to the Project Manager fails. This can be reproduced on two different computers, different browsers, same problem.

This means that Rtila is unusable, OK.

But the fact that you are asked to send videos and images and this is not answered shows that Appsumo has NO interest in buyers.

If something doesn't work = 0 tacos

This is by far one of the best support experiences I have ever had here at AS. All tickets are answered quickly, without any issues, and Mohamed's kindness makes you wish all founders showed that level of interest in their community and love for their solution. They are constantly improving and creating videos on how to use it. Definitely recommended.

Hi, can you create an easy video guide to use RTILA and create web automations ? i watched your video guides on youtube but they are too much for professional user. Do you have templates to web scraping contact from google maps and after enrich them from company websites with emails ?
best regards

I’ve started using version eight of RTILA, and I have to say, I’m impressed. You can tell that the assistant is really the foundation of everything. I experimented with it a bit, starting completely from scratch. I had never worked with RTILA before, but within an hour, I managed to scrape a competitor’s website. I’d say it was a moderately complex site. If I had tried to do that manually before, well, I probably would have spent an entire day getting it done just right.

Version eight also looks much better. It works a lot smoother. I can definitely see room for improvement, but you can tell the team has put a lot of effort into creating an amazing product. On top of that, I think the combination of starting with a chatbot is perfect. The chatbot handles most of the setup, and then you move on to scraping, as well as automation. While automation isn’t emphasized as much, I personally find it very important. You can run your automation completely unlimited and free, either on your own machine or potentially on a VPS in a Docker container or something similar.

It’s a great product. I think it’s a hidden gem on AppSumo.

I've encountered significant issues with RTILA that have prevented me from using it effectively, despite my extensive technical background (25 years of AutoIt scripting and over 13 years of IT troubleshooting in an enterprise environment).

After spending many hours over multiple days, I haven't been able to get the command overlay (automation panel) to appear in the browser when attempting to configure commands.

Specific problem: The command overlay does not show up in Brave, Chrome, or Edge on Windows 11, even after following the steps in tutorials and documentation (e.g., creating a new project, adding an element-interaction command like "Click on an Element," and clicking the "INSPECT" button, which launches the browser but without the overlay panel on the right side).Troubleshooting steps I tried: Tested on fresh installations of Brave (version 1.71.186), Chrome (version 130.0.6723.70), and Edge (version 130.0.2849.56).

Disabled all browser extensions, cleared cache/cookies, and ensured hardware acceleration was enabled.

Reinstalled RTILA multiple times from the latest GitHub release (v7.1.0), reset app data, and explicitly set browser paths in settings.

Consulted various online resources and LLMs (ChatGPT, Claude and Grok) for guidance, including verifying no antivirus/firewall blocks.

No specific error messages appeared in RTILA's console or logs; the browser simply opens to the target URL without the overlay.

I emailed RTILA support on October 27, 2025 and haven't received any reply.

I haven't attempted installation on my Ubuntu machines to avoid further time investment.

Unfortunately, this led to unnecessary configuration changes on my Windows setup that I'd rather not have made. Given these unresolved issues and lack of support, I'm requesting a full refund through AppSumo.

This experience has reinforced the importance of thorough pre-purchase research, so I don't view my time as entirely wasted. Potential buyers: Be cautious if relying on the inspector feature for browser automation.