I've encountered significant issues with RTILA that have prevented me from using it effectively, despite my extensive technical background (25 years of AutoIt scripting and over 13 years of IT troubleshooting in an enterprise environment).

After spending many hours over multiple days, I haven't been able to get the command overlay (automation panel) to appear in the browser when attempting to configure commands.

Specific problem: The command overlay does not show up in Brave, Chrome, or Edge on Windows 11, even after following the steps in tutorials and documentation (e.g., creating a new project, adding an element-interaction command like "Click on an Element," and clicking the "INSPECT" button, which launches the browser but without the overlay panel on the right side).Troubleshooting steps I tried: Tested on fresh installations of Brave (version 1.71.186), Chrome (version 130.0.6723.70), and Edge (version 130.0.2849.56).

Disabled all browser extensions, cleared cache/cookies, and ensured hardware acceleration was enabled.

Reinstalled RTILA multiple times from the latest GitHub release (v7.1.0), reset app data, and explicitly set browser paths in settings.

Consulted various online resources and LLMs (ChatGPT, Claude and Grok) for guidance, including verifying no antivirus/firewall blocks.

No specific error messages appeared in RTILA's console or logs; the browser simply opens to the target URL without the overlay.

I emailed RTILA support on October 27, 2025 and haven't received any reply.

I haven't attempted installation on my Ubuntu machines to avoid further time investment.

Unfortunately, this led to unnecessary configuration changes on my Windows setup that I'd rather not have made. Given these unresolved issues and lack of support, I'm requesting a full refund through AppSumo.

This experience has reinforced the importance of thorough pre-purchase research, so I don't view my time as entirely wasted. Potential buyers: Be cautious if relying on the inspector feature for browser automation.