I am an avid Appsumoling - spent and used many deals over the years.

I've been after something just like SplitStack for quite some time (without the huge costs) and was excited to get into it.

I hit a stumbling block where the Appsumo code was not working on their system, this issue took some days to resolve as support was a little slow to respond... but it's ok, we got there in the end.

The platform is simple and easy to use, and the documentation provided is well detailed. I set up all my test pages and followed the instructions for installing the tracking pixels.

I got as far as getting the URL to split traffic to my test pages but for some reason, the pixel is not firing on the thank you page - even though it is present.

Support has been more than unhelpful, I emailed over a month ago to get help with this. The first and only response from Robert said:
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Please check out our documentation to set up the conversion tracking: https://www.notion.so/splitstack/How-to-use-SplitStack-3809c26c3fe940fd94e4995c32cf05b7
It sounds like there is an issue with the pixel not being installed on the page the conversions are tracked, we are running experiments and not seeing issues with the conversion tracking on our side.
Let me know if you are able to troubleshoot it.
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Well that's the thing, I followed the documentation and still couldn't troubleshoot it. So I emailed Robert back to get some further help, but no reply. And no replies to my follow up emails either.

I'm aware that SplitStack acquired this software and are having issues with "ironing the kinks out". Whatever the issue is, this doesn't mean support can ignore customers.

I hope that this gets seen by the team and someone can reach out and resolve this because I do really want to use SplitStack.