Q: Same as the member from the previous comment: I signed up but didn't receive anything to confirm the user has ...
been created and I cannot log in.
I submitted a ticked on their site 12 hours ago and will update once/if I hear back. So far, not a great experience.
geekeoJan 15, 2023
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Verified purchaser
Just an update, this has been resolved already. For anyone that may have this issue and reading this, you can reach out using with the Help widget on their website. The reply took less than 24 hours and it's resolved the access for me.

Verified purchaser
Same here, it's been 2 days. So disappointing. It looks like a great program, but if you can't use it, does not make sense.