Q: What is up with Laughingbird Software customer support?
I bought "The Graphics Creator" on Friday 8/26/2022.Followed the AppSumo directions to redeem it. But I never received the “Welcome to…” email.
I sent a message to the "Laughingbird Support Desk" on 8/27/2022. (Subject: I paid for The Graphics Creator-Online yesterday through AppSumo and registered but have not received access to it.) Did not get a response.
I sent a message to "marc-and-lisa@laughingbirdsoftware.com" 8/28/2022 (Subject: I paid for The Graphics Creator-Online Friday through AppSumo and registered but have not received access to it.) And I still have not gotten a response at all.
How long does it normally take to get this software or to just get a reply from you or your software support?