I purchased this on June 02, went through the redemption link got no response for days. Sent an email to the email I found in the reviews with other people having issues.
Finally got a response saying pretty much to be patient and watch some tutorial videos. I bought Laughingbird software way back in the day I believe it was Logo Design or Flash Ad Creator Software on CD or maybe downloadable? I think that was faster than this. LaughingBirdSoftware needs to buy some automation software on AppSumo and automate its redemption process... get with the times.