I was only able to access it on the third day after purchase and was very disappointed. Very little was said about the download function, and I thought it had to do with automatically downloading by selecting a few videos and setting the time (why download them to your computer then?). Turns out it wasn't! Oh my goodness, they allow you to upload videos to YouTube directly through them. This functionality is stuck in the mid 2010s and doesn't seem to be evolving, much like their Pinterest app, which I also stopped using due to bugs they don't fix. I am very disappointed with this provider and will now avoid them! Consider other options such as Taja! I do not recommend this one! They have created a bunch of programs and I don't even know which one might work correctly, and the two I tested turned out to be junk and a waste of time! No thanks,