Vocal Questions

Showing 1 - 20 of 244 questions

Q: Why other can read my vocal link which i never shared?

I've received a vocal email notification that someone listened to a vocal link, which I've never shared.

InnovativeMaxPLUSJan 10, 2025
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Q: Can you make the Audio play...?

Hi,
I just tried the free version from your website and I am impressed.
However, while testing, I saw that when a recipient clicks on the play button, a new window opens and from there the recipient need to click it again to hear the message.

Can you make the Audio play within the email itself without needing to open another window?
-if you could do it, it would be an awesome product I would keep.

And I appreciate you for making your product accessible for students.

mintJBPLUSDec 25, 2024
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Nathan_Vocal

Nathan_Vocal

Jan 3, 2025

A: Hey,

Yes you can do that by enabling mp3 file attachment in the settings. Then there will be an mp3 file directly in the email and the person can listen directly by clicking on there.

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Q: Embed voicenot not working?

Hi, the embed feature doesn't seem to be working. I can't hear anything. Is this correct? https://vocal.email/embed-voice-note-website

a0e44b188243472c9a89ed4bb480b0a4PLUSDec 15, 2024
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Founder Team
Nathan_Vocal

Nathan_Vocal

Jan 3, 2025

A: Seems like there was a specific issue with that voice message. But no no, the embeddings feature is working. I've just replaced the voice message.

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Q: How to Redeem code ?

Hello Nathan.
I am very happy with Vocal functionality so far but I did email you guys requesting how to redeem code from Appsumo even though I did follow Appsumo directions without success.

The only emails I received from Vocal are about tutorials and trainings which are great by the way.
Could anyone help me to redeem code before it expires please.
Thanks.

AI_Business_SolutionsDec 1, 2024
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Founder Team
Nathan_Vocal

Nathan_Vocal

Dec 2, 2024

A: Hey, did you get an answer from us by now?

You can visit https://app.vocal.email/redeem to redeem your codes :)

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Q: Gmail not working

I watched the video, and installed the app. I've restarted my android Pixel 7a. I've done everything but nothing shows up when I hit the ellipsis that is supposed to show the gmail integration with vocal. What do I do now? And, will you be creating a stand alone app that I won't have to use gmail with so I can use any email system or program I want?

KathePLUSNov 26, 2024
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Founder Team
Nathan_Vocal

Nathan_Vocal

Nov 27, 2024

A: Hey,

Sorry about that issue, sometimes Gmail is a bit slow and it can take a while for the "Insert from Vocal" button to appear.

We actually just released our mobile app: https://vocal.email/iphone

Feel free to try that!

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