Q: Customising wording for customer feedback recordings
I have questions about the module for receiving customer recordings. 1. Can I edit all text that's displayed next to the record button? For example, provide instructions. 2. Can I set additional fields that are captured from customers when they record audio? For example, a name and email address. 2. Can I limit the recording time? For example, the recording stops after 15 seconds. 3. Can the output be sent via a webhook to tools like make.com and Zapier?
A: You can change the text :) But you can't add more fields for the time being.
You also can't limit the recording time for now and you can indeed use webhooks to send the data further. You have to email us at team@vocal.email with your webhook url and we'll set it up for you.
For that kind of use-case, you're better of creating an app yourself, the use case is quite different from what Vocal offers unfortunately, not sure we're the right tool here :)
Hello, are the licenses transferable between emails. Let's say I work for ACME and use this tool, if I no longer work for ACME, can i transfer to a different email account?
Q: Audiograms
I have been a Vocal user for years!
Can we perhaps have a function to turn this into audiograms? We already have captions, so it seems like it shouldn't be too tough?
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Q: Customising wording for customer feedback recordings
I have questions about the module for receiving customer recordings.
1. Can I edit all text that's displayed next to the record button? For example, provide instructions.
2. Can I set additional fields that are captured from customers when they record audio? For example, a name and email address.
2. Can I limit the recording time? For example, the recording stops after 15 seconds.
3. Can the output be sent via a webhook to tools like make.com and Zapier?
Nathan_Vocal
Oct 6, 2025A: You can change the text :) But you can't add more fields for the time being.
You also can't limit the recording time for now and you can indeed use webhooks to send the data further. You have to email us at team@vocal.email with your webhook url and we'll set it up for you.
Share Vocal
Q: My use case needs APIs
Hi,
My usecase:
a) Using Elevenlabs to generate AI cloned voice to produce voice notes. Can I have them sent into vocal using an API connection?
b) Can I have outbound API also from Vocal so that these voice notes can be sent via push notifications on web as well as in my iOS and Android Apps?
Nathan_Vocal
Oct 6, 2025A: Hey,
For that kind of use-case, you're better of creating an app yourself, the use case is quite different from what Vocal offers unfortunately, not sure we're the right tool here :)
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Q: 2 quick requests
I would find slower playback speed options very, very useful for my use case. 0.5x, 0.75
It would also be great if we could upload a video directly from YouTube to get the audio and the transcript.
Nathan_Vocal
Oct 6, 2025A: Thanks for the feedback!
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Q: Licenses linked to email
Hello, are the licenses transferable between emails. Let's say I work for ACME and use this tool, if I no longer work for ACME, can i transfer to a different email account?
Nathan_Vocal
Oct 6, 2025A: Yes totally :)
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