So for each client I have, I need to have an "external user" so this client would be able to manage his own reviews? Is that how it works?

Also, if I have 10 clients, each with 2 locations, then I would use 20 of the allocated "30 client/business" from the Tier 3 plan? Is that how it works? And I can assigned external users to each client, so they can only see their related business, right?

Can I have additional users with access to view multiple clients, so my internal team can also work on those accounts?

Hi Gabriel,

Here are the answers to your queries :)

1) So for each client I have, I need to have an "external user" so this client would be able to manage his own reviews? Is that how it works?

Ans: Yes you can have external users for each client and they will have access to their own profile/location. You may give single-user access to multiple locations/profiles.

2) if I have 10 clients, each with 2 locations, then I would use 20 of the allocated "30 client/business" from the Tier 3 plan?

Ans: Yes you are correct each business location is counted as one client/business.

3) I can assigned external users to each client, so they can only see their related business, right?

Ans: Yes that's correct

4) Can I have additional users with access to view multiple clients, so my internal team can also work on those accounts?

Ans: Yes you will have the option to purchase additional user accounts and give them access to multiple profiles to manage accounts.

Thanks