Q: Problem accessing the site
It has been nearly 24 hours since I subscribed with you, and up to this moment, I have not been able to access the website and benefit from the services. I have communicated with the support team via chat and emailed them, but to no avail. I am surprised by such a response from support, and I cannot hide that the situation has become concerning for me. Therefore, please respond to your customers as soon as possible. Thank you.
Jeff_AI
Sep 17, 2025A: Hi there,
I’m sorry to hear about the trouble you’re facing. I couldn’t find any support ticket linked to your username.
If the issue is still unresolved, could you kindly email us at support@wordhero.co so we can assist you directly?
Thank you so much for your patience, and our apologies for any inconvenience caused.
Cheers,
Jeff
WordHero