I'm truly thrilled to give an AI writing app a go, and I've decided to begin with Word Hero. As an retired engineer, my writing can come across as rigid. Nonetheless, I'm finding Word Hero to be a great tool and learning experience. While purchasing, I encountered some issues with payment and receiving the desired options. However, the customer service team at Word Hero was exceptional - it was the best service I've received in years. They quickly resolved the problems and addressed all my inquiries.