Writecream Questions

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Q: How can you be contacted?

How can you be contacted? I tried to sign up but received no response in the chat. What is your email address if I need support? Is your website active?

acreativeexpressionMay 22, 2025
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Founder Team
RobinK

RobinK

May 22, 2025

A: Hello,

Greetings for the day!

Apologies for the inconvenience caused. Yes, our website is active and functional. You can reach us anytime by sending an email to support@writecream.com - that’s the best way to get in touch for quick and detailed assistance. While our chat support may be busy assisting other queries, rest assured that we always get back to all inquiries as quickly as possible.

We’re always here to help if you face any issues with signing up or using the platform.

Thank you,
Robin

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Q: future plan update

Dears,
I've bought Writecream 2 years ago and the UI has never changed since then while it looks from the screenshots that it did change. Could you please advise if old users are getting automatically updated in case of any change or if we need to proactively request it?
Thanks

you_appsumoPLUSMay 20, 2025
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Founder Team
RobinK

RobinK

May 22, 2025

A: Hello,

Greetings for the day!

Thank you for being a long-time user of Writecream!

Over the past two years, we’ve introduced several major updates to the platform, including brand new tools, a Chrome extension, mobile apps, SEO tools, and an AI Humanizer, all aimed at improving functionality and results.

That said, the core dashboard UI has remained intentionally similar. This is to ensure ease of navigation for existing users like yourself, while still maintaining a clean and modern interface. The screenshots you may have seen reflect the same UI with newer tools and updates shown.

You do not need to request anything - all updates are automatically applied to all users, including those who purchased the AppSumo deal on Day 1.

If you'd like help exploring the new features, feel free to reach out anytime!

Thank you,
Robin

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Q: Quality of generated content

Hi,
I have questions about the quality of the content.
Premises:
1. They asked you to bring your own API key, you said no.
2. Using quality AI is expensive/very expensive.
3. You offer LTD subscription with millions of characters.
4. There are companies that do not deal with fantasy, they deal with very serious subjects, health, healthcare, finance, tax, productivity, etc., they need a lot of quality in the content.
5. You do not talk about integrations, automations, ...
6. To be sustainable, your project could use Open Source AI on servers, or free AI, "sometimes" with limited capacity and poor final quality.
Questions:
A) Honestly, what is your production chain like.
B) How do you rate yourself, from 1 to 100, the quality and professionalism of the content generated by your system?
B) Who is the target of your product?
Thank you

mancinelligfPLUSApr 28, 2025
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Founder Team
RobinK

RobinK

May 5, 2025

A: Hello,

Greetings for the day!

Thank you for your detailed and thoughtful questions. Here’s a transparent response to each of your points:

A) Our Production Chain: 
We use a combination of licensed high-quality models, our own fine-tuning, and in-house proprietary systems to deliver content. We do not rely solely on free open-source AI or low-quality alternatives. We have made significant optimizations in our backend to balance high output quality with scalability and cost-efficiency. We continuously update our models and infrastructure to maintain strong, reliable performance without requiring users to bring their own API key.

B) Quality Rating:
If we were to rate ourselves, we would honestly place Writecream’s content generation at around 85 to 90 out of 100 for general business, marketing, and creative use cases. 
- For technical, highly regulated fields like finance, healthcare, or tax, we recommend users to review and polish outputs using our Grammar Fixer (https://app.writecream.com/fix-grammar) and Rewrite Content tools (https://app.writecream.com/rewrite-content) to ensure complete accuracy and compliance with industry standards. 
- For creative fields like fiction writing, copywriting, blogging, and content marketing, we are proud to say the outputs are already very close to human-quality without much extra work needed.

C) Target Audience: 
Our product is primarily aimed at: 
- Entrepreneurs, marketers, and small businesses who need scalable content generation 
- Bloggers, authors, and creative writers 
- Agencies and freelancers who handle a variety of clients and projects 
- Startups and e-commerce brands who need fast, quality marketing copy without hiring large content teams

For extremely technical and high-risk industries, we always recommend that human experts validate and fine-tune the outputs as an additional step.

Thank you again for your genuine interest and excellent questions. Feel free to reach out if you would like a walkthrough of the platform’s capabilities!

Thank you, 
Robin

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Q: Fiction Question(s)

I see from another question and answer that I could add fiction prompts, but I'm wondering whether the app also lets me create my own custom templates for fiction?
Also, I've seen your fan-fiction/story generator online and been impressed by that - it seems less generic than some of the Chatgpt (4) outputs. Would this deal give me the same capability?

GBUKApr 5, 2025
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Founder Team
RobinK

RobinK

Apr 28, 2025

A: Hello,

Greetings for the day!

Yes, you can absolutely create your own custom templates for fiction writing using Writecream! We offer a Create Your Own Tool feature that allows you to design templates based on your specific needs. You can find it here: https://app.writecream.com/custom-tool. This way, you can set up consistent structures for your fiction writing projects, whether it’s for novels, short stories, or fan-fiction.

Regarding the fan-fiction and story generator you mentioned - yes, the deal you are looking at will give you access to the same capabilities. You can use ChatGenie for detailed, creative prompts and generate personalized, non-generic outputs similar to what you’ve seen online. ChatGenie’s flexibility helps you dive deeper into characters, settings, dialogues, and plot developments.

Thank you,
Robin

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Q: Custom prompt for fiction?

Hi, Would it be possible to create a custom prompt which might result in fictional writing - ie a story chapter or scene? Are there options for the writing to be creative rather than factual?
Thanks

6a83b251aef44ef9b20be49b6be01f49Mar 21, 2025
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Founder Team
RobinK

RobinK

Mar 22, 2025

A: Hello,

Greetings for the day!

Yes, absolutely! You can create a custom prompt to generate fictional writing, including story chapters, scenes, or any creative content. Writecream fully supports creative writing and is not limited to factual content.

You can use ChatGenie or the Custom Tool feature to craft prompts tailored to your storytelling needs. Here's a sample prompt you can try in ChatGenie:

"Write the first chapter of a fantasy novel where a young blacksmith discovers they have the ability to control fire. Set the scene in a quiet mountain village and build suspense as the power begins to awaken."

You can modify this based on your story idea, and ChatGenie will generate creative, engaging content for you.

Thank you,
Robin

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