A: Hello,

Greetings for the day!

I can check that you are currently subscribed to our yearly Premium plan.

If you have purchased the lifetime plan, you can redeem your AppSumo code using the following link to upgrade your account to the lifetime plan: https://app.writecream.com/appsumo-deal

If this does not resolve your issue, please feel free to share your billing details with me at: [email protected], and I will be happy to assist you in resolving it.

Thank you,
Robin