This is my first ever 1 taco review I've ever written, coming from a person who

I bought Writesonic because of the 5 Taco reviews here. I was so excited to use it because I had heard it was a great product with an awesome roadmap. But I have been disappointed the second week into my journey with them already. 3 weeks ago, when I bought it, I haven't heard of GPT-3 before and thought it was a one-of-a-kind experience. This enthusiasm was great to begin with and I was really impressed with some of the output I've received. However, as days passed by and I've got to explore other products, I noticed one big difference: POOR CUSTOMER SERVICE! And this is fare more important to me then some errors in a growing company! First I contacted them on April 7th and sent them PrintScreens of the 2 huge reviews I've given them. They said it takes time for the reviews to be visible. Then I reminded them again 3 weeks later and added the many reviews I did thereafter. Same response. Another thing I noticed, was that people who signed up using my affiliate link were not tracked in their affiliate program. In fact my statistics have shown me completely different click results and statistics than what their affiliate programm recorded. When I addressed some trouble with the software and contacted customer care for help again, they ignored it. Writesonic started to deduct an enormeous amount of credits without delivering a result. The system gets stuck over and over again. but takes all the credits away. I would have kept the product, because I simply love your idea and don't care about some beginners errors, but I am refunding, because I have found a better solution for me that comes with great customer care. I wish you all the best and write this "bad" review with the aim to encourage you to change your approach on how you handle clients. If you are overwhelmed with messages and experience a huge workload etc., just let your customers know, and they will understand. But don't ignore them. All the best.