MarkupGo Questions

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Q: Can we use our own design?

Hey I am looking for a solution that will allow me to use my own PDF design to just map out sections that contain text to make them dynamically. So would I be able to use my own designed PDF to upload it and map sections? Or even select areas where text is already there and then choose to had dynamic text inserted?

rodmellstoPLUSJun 14, 2025
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Founder Team
togedir

togedir

Jun 16, 2025

A: Hi there, yes it is possible. Please check our blog post about creating your own template https://markupgo.com/blog/reusable-templates

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Q: Is there a list of templates as it is difficult to know whether to buy Tier 3

without knowing what unlimited templates means

LTDLover954PLUSJun 9, 2025
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Founder Team
togedir

togedir

Jun 9, 2025

A: Hi LTDLover954,

Most templates on MarkupGo are created by users themselves. If you need to create many templates, we recommend Tier 3 for unlimited access.

You can explore existing templates for reference in the Template Editor, top-right corner:

https://markupgo.com/editor

Let us know if you have any questions!

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Q: Can the image transformation API be used to bulk reduce the size of all images in a document or

do I have to edit each image with it?

LTDLover954PLUSJun 9, 2025
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Founder Team
togedir

togedir

Jun 9, 2025

A: Hi LTDLover954,

Unfortunately, we don’t support bulk operations on the Transformation API.

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Q: Html to PDF

I am evaluating your api to export PDFs starting from html, the problem I see is with the margins, the output do not have any margin/white space on the 4 sides top, bottom, left, right. How do I fix this?

74477bdb39c0403686463f04301b4901Jun 9, 2025
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Founder Team
togedir

togedir

Jun 9, 2025

A: Hi 74477bdb39c0403686463f04301b4901,

Please check this link. You can specify the margins by using the options field in your request body.

https://markupgo.com/docs/api/pdf#pdf-properties

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Q: Love the security aspect

I love that you mention security applications and are open to giving us private use. Your privacy policy thought doesn't currently seem to back this up though since it should limit your ability to view/parse/analyze the content of our submitted documents, other than the direct purpose of providing the requested service/api call. Can you please add this so I can invest for business use and tier appropriately? It seems you're based in Germany, is that where all the data is processed? If we are just compiling something is any of the document inputs or final compiled output retained or analyzed by your company? It would be great to have your affirmations of privacy (which is integral to security) here.

763900256471153PLUSMay 2, 2025
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Founder Team
togedir

togedir

May 3, 2025

A: Hi luNmfnT+_tqr69tdw9.O,

Thank you for your thoughtful feedback!

We’ve just updated our Privacy Policy to make our data practices clearer. To confirm:
• We do not view, parse, or analyze your documents beyond delivering the service.
• All files are stored securely on Cloudflare R2, with data processed across its global network.
• Documents are never used for advertising, AI training, or shared without consent.
• NSFW checks are done via automated, non-human systems for compliance only.
• Analytics tools like Microsoft Clarity cannot access any document content.

Let us know if you have any further questions — happy to support your business use!

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