The platform has changed numerous times with no communication to subscribers. Now, credits are needed to create designs. There are no longer templates, so it appears you are forces to purchase credits.

Support is non existent. There is no human that joins the chat (despite the "some from our team will be with you shortly" message). You do not approve FB posts on your page, and barely provide updates on your page.

We purchased the LTD so we would save time. Over the past year, this platform has become so time consuming, and with each update/change comes more time needed since there is no communication with subscribers. We are just thrown into the platform to figure it out ourselves.

It started with a simple, effective interface, and has become a completely different product with a horrible U/X.