Platform not fit for purpose. Avoid.

Marky.ai is not fit for service. We purchased an “unlimited” lifetime account, yet random credit limits were later introduced without notice. Worse, credits are deducted for processes that do not work at all—no outputs generated, no results delivered.

We spent hours building and reviewing strategy inside the platform, only to have all outputs lost due to system failures. When this was raised, the bare minimum response would have been to restore credits so the work could be redone. The team refused.

To make matters worse, we were explicitly told the issue was fixed two days ago. It wasn’t. The same failures persisted.

This has been a significant waste of time, operationally disruptive, and deeply disappointing. Introducing limits after selling “unlimited” access, charging for broken processes, losing user work, and then refusing remediation shows a lack of accountability and trustworthiness.

Proceed with extreme caution.