Q: I am looking to guy master study lms plus exclusive.
Can you clarify please.
1. Will I get all the same masterstudy lms addons as master study lms pro?
2. Will I get lifetime free updates to the Master Study LMS in the normal way through wordpress?
3. Will I get any themes to help me get started building my lms website?
4. Will I have an additional 10% discount applied to my advertised purchase price of $55.
5. Lastly who will provide product technical support and for how long.
Thank you very much
Bobur_MasterStudy
May 15, 2024A: Hi dybabbey,
Thank you for your questions!
1. Exactly! In essence, the deal here is a lifetime from our website, but with huge discount, as you can compare.
2. Sure. We have the support portal with the opportunity to apply for the issue ticket to our support staff and the detailed knowledge base for our products.
3. We are working on providing the fully equipped free Starter Theme into the plugin. The release will be very soon.
4. Normally MasterStudy LMS Lifetime costs $69. But for premium Plus Sumo-lings it will cost $55. So the price is already reduced by 10% (for plus members).
5. We have a dedicated and professional premium support crew on board. You can write them anytime. The support service for Sumo-lings is unlimited.
Hope it helps!
Cheers,
dybabbeyThank you for your answer but with respect you have not answered my questions directly and this sets alarm bells ringing.
So again
1. I need to know if what tou are selling has ALL the same addons as Master Study PRO version and you are not selling their Free version.
2.You have answered that you offer support which is not what I asked here I asked about updates. As you probably know these provide the security within wordpress. I need to know if I will have a lifetime of updates from the MAKERS of MasterStudy activated in the normal way through my wordpress plug in panel.
5. With respect if the support is from you, you cannot know all the MasterStudy maker knows or be able to correct a problem in the software code. Also its not a lifetime product its lifetime of your business model.
Some extra question now is why do you use the stylemix logo on your replies?
6. Are you a Stylemix department ot are you trying to convince me you are?
7. If you comapny is in Austin Texas why are the timing of your replies consistent with a company in Asia or Australia.
Sorry to be a pain but I was always taught to look a gift horse in the mouth and I think some of your teeth look like they need attention.
Hi,
Sorry if my previous replies were no clear. I will do my best to provide more accurately now.
1. I need to know if what tou are selling has ALL the same addons as Master Study PRO version and you are not selling their Free version.
In this deal, you will get MasterStudy LMS Pro with MasterStudy LMS Free (they work together) and ALL premium addons. Support service is also unlimited.
2. You have answered that you offer support which is not what I asked here I asked about updates. As you probably know these provide the security within wordpress. I need to know if I will have a lifetime of updates from the MAKERS of MasterStudy activated in the normal way through my wordpress plug in panel.
Yes, you will get regular updates from our team lifetime. You can turn on the auto-update of the plugins or update them (both MasterStudy LMS Free and Pro) manually once the update is released.
3. With respect if the support is from you, you cannot know all the MasterStudy maker knows or be able to correct a problem in the software code. Also its not a lifetime product its lifetime of your business model.
I referred to our premium support staff is always available to consult, fix minor appearance problems, reply to regular questions, and navigate the users through the product. The support service is a lifetime.
They won't do the requested feature or integration magically immediately since they are not the developers, but still can collect the requests and mark them in the roadmap.
4. Are you a Stylemix department ot are you trying to convince me you are?
I am the official representative of Stylemix and work there.
5. If you comapny is in Austin Texas why are the timing of your replies consistent with a company in Asia or Australia.
We have a couple of HQ. Our main base is located in UAE. Our staff is scattered over the world. So no surprise that the timing of my replies is in regular intervals.
6. Why do you use the stylemix logo on your replies?
We believe that this is the most neutral way to communicate with the audience since our team works together and all our achievements belong to us.
Let me know if you have extra questions, I will be glad to answer them as well.
Cheers,