Posted: Feb 2, 2023
Buggy and No Support
support tickets do not get answered, quite a few bugs especially with the assignments and quizzes. had the potential to be a good product but lack of support and the bugs kind of makes it unusable in a production environment.
Founder Team
Bobur_MasterStudy
May 9, 2024Hi 👋
Thank you for your feedback!
We are sorry for the bad experience with our product and service. Our support team gets back to you as soon as possible. It isn't possible to answer requests immediately after the submission due to differences between time zones.
Moreover, the full resolution time depends on the nature of the issue. The issues you reported cannot be reproduced even on the websites of some customers. Therefore, it is taking more time than expected.
Cheers!
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