The code snippet is tiny. I saw zero difference in site load speed.
Using it is super fast and stupid easy. Like literally the dumbest visitor to your site can still get a guided tour by you. "hit the Ctrl button 5 times, the amount of fingers on one hand" and boom you can give them a tour.

Anyone doing online sales-sales reps, ecom, etc, should have this installed. If you sell software then you NEED this. Yes, you can do a Gmeet or Zoom call, and you definitely still need those tools, but SOOOO often you can do most of it with Median right on the page without wasting peoples time.

idk how to explain how simple and elegant it is. Go to their site and hit up the chat box and see. legit slick tool with SOOOO many uses.

btw it is on my business site, but is also going on our family reunion site (Great Great Great Grandpa) so that I can show the old people how to sign up for the email list lol. But really this is happening.

Check it out, add it to your site, get more sales and make customer service a LOT easier....or don't and be continually frustrated.