Meet Hour Questions

Showing 1 - 20 of 225 questions

Q: Attendee status?

In webinar mode, does your platform give details on the following (see list below) so that tags can be matched in our CRM?

Registered Tag, It is applied when attendee registers for the event.

Came To Webinar Tag, it is applied when attendee comes to event.

Watched Full Tag, It is applied when attendee watched the event till end. when attendee came late and watch till end and its percentage is more than equal to 85% this tag is also applied.

Did Not Come Tag, It is applied when attendee do not come to the event.

Left Early Tag, It is applied when attendee comes to event at the beginning of event and left before end of the event and percentage watched is less than 85%.

Watched Replay Tag

Asked Question Tag,

Saw Offer But Did Not Clicked Tag,

Clicked Tag, It is applied when attendee click the offer.

f927d19248324b5b8547d8b4a3af0d09PLUSDec 22, 2024
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Founder Team
shoeb_meethour

shoeb_meethour

Dec 22, 2024

A: Dear customer, we do not have this feature of tagging to participant in Webinar. But we have provision to see the participants IP address with Location, Entry and Exit time directly on to the platform under the Analytics Section.
However, you can request our team for this special customization at hello@meethour.io or Initiate a Live Chat with our customer support.

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Q: Custom questions with Webinar mode

Would you consider adding custom questions / fields to the webinar mode, so people can answer more than just their basic info before joining?

a72dee339f574ec7b4ce06b4a6b8afffPLUSDec 21, 2024
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Founder Team
shoeb_meethour

shoeb_meethour

Dec 21, 2024

A: Yes we have considered this feedback from users and started the development of giving provision to add upto two additional custom fields on the webinar registration page.

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Q: About subscription Tier 1

Hi!

From my dashboard, I see next information, and I like to understand what means "Next Billing Date : 19-Dec-2025":

Subscription Type: APPSUMO TIER 1 (Single Licence Life Time Deal for PRO)
Subscription Tenure : Year
Subscription State : Active
Next Billing Date : 19-Dec-2025
Applied Promotion: APPSUMO Tier 1 - LifeTime Deal for Pro Plan

javierbarraza3Dec 20, 2024
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Founder Team
shoeb_meethour

shoeb_meethour

Dec 20, 2024

A: Dear javierbarraza3,

Thank you for bringing this to our attention.

The subscription system currently displays a "Next Billing Date" and a tenure of "Year" as part of the default subscription framework. However, since you have purchased the AppSumo Lifetime Deal, this billing date does not apply to you, as the final cost will automatically renew as Zero every year.

Your subscription is...

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Q: Breakout Rooms & Transcriptions functions

Hi here, I'd like to learn about the Breakout Rooms and Transcriptions functions. Are these two functions only appears in the private Developer Plan?

DanLauPLUSDec 19, 2024
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Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Edited Dec 19, 2024

A: Hello,

Thank you for reaching out! The Breakout Rooms and Transcriptions features are available in Tier 2, Tier 3, and the Developer Plan or higher. The Developer Plan also includes advanced integration capabilities, allowing you to embed Meet Hour into your website and apps, along with a wide range of additional features.

You can find more details about developer plan here:...

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Q: multiple questions

Here’s a clearer version of your questions:

1. Can I upgrade from Tier 3 to the Developer Plan? If so, how?
2. What are the differences between Tier 3 and the Developer Plan? It’s confusing because Tier 3 seems to have more features than the standard Pro version.
3. Is there a mobile app available for Tier 3 users?
4. Does Tier 3 include 4K video support?

SvenyPLUSDec 18, 2024
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Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Dec 19, 2024

A: Dear Sveny,

Thank you for showing interest in Meet Hour! We appreciate your engagement and are happy to provide answers to your questions. Here’s the information you were looking for:

1. Can I upgrade from Tier 3 to the Developer Plan? If so, how?

Yes, you can upgrade to the Developer Plan, but it is not available on AppSumo. The Developer Plan must be purchased directly from our website....

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