57f7eb917cfd452d90f5839995a14f6857f7eb917cfd452d90f5839995a14f68
57f7eb917cfd452d90f5839995a14f68
Mar 15, 2022

Q: I just submitted this in your chat feature on your website.

Feel free to answer here or over their.

I am very interested in your product. Currently my main use case is to upload videos and have them transcribed. I do see a future use case of hosting and then recording.

I have gone over all the Q&As at appsumo and I still feel uncertain about how you have responded to the questions about uploading limits. I understand your main focus right now is recording webinars presented by hosts.

Right now in your product description for every plan it says 40 hours of transcription per user monthly. This does not indicate any difference between recording and uploading.

In reading all the reviews and Q&As I have come to understand you do limit uploads to 10 hours per user. I also understand that if you go over your recording limit of 40 hours per user you will receive an invoice billing each additional hour at $0.60.

Can I assume that if someone goes over their uploading limit of 10 hours per user they will also be billed at $0.60 per additional hour? If that is not the case, what kind of billing or other arrangements are made for those of us that will go over the uploading limits?

By the way, my research on your product leads me to believe you have a winner!

Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 14, 2024

A: Hi there! Thanks for your question and kind words about Meetgeek! :)

We're still doing some internal discussions regarding the uploading feature after receiving a lot of feedback from the community. That is why we have yet to come to a decision regarding any possible add-ons for more uploading hours or any possible changes on that end. Apologies for not being able to give more precise information now.

As soon as we have an update on that end, we'll be sure to share it with everyone here at AppSumo!

Regardless, we hope that you decide to give Meetgeek a try ;)

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Thank you for your quick response.

I think it is important that some clarity be given to the issue of uploading for transcription. Also, you may want to update the terms in the offer as right now the terms don't seem to specify any difference between recording and uploading for transcriptions.

Either way, I suspect I will be making a purchase based on the features alone. In most cases 10 hours per host of upload should be enough. Based on your plans that upload limit would range from 20 hours to 750 hours. It could be a little clumsy though having to switch between hosts.

- AI features (notes, sentiment analysis, segmentation, etc...)
-Searching past meetings
-Meeting output and sharing
-Meeting insights
-Aggregated meeting insights
-Meeting templates
-Upload meetings

Verified purchaser

Thank you for considering to increase the upload feature, alternatively make it either online or uploads. I think that will generate more sales for the app.