1. Do guests need to download an app to upload photos and videos?
No! Guests can upload their media instantly by scanning the QR code using their phone’s camera or browser—no app download required.
2. What Happens when a media upload Expires?
If a guest uploads a photo or video on January 1st, it will automatically expire and be permanently deleted from Memogram’s database on January 30th.
Once expired, media cannot be recovered.
With Tier 2, you get Access to Advanced storage that helps save your media for LIFE!
3. What Happens when an Event Page Expires?
For Tier 1 Subscribers, Event Pages Expires 14 days after Event date.
Once it reaches its expiration date;
✅ Guests will no longer be able to access the upload page.
✅ No new photos or videos can be added.
Tier 2 Subscribers get Access to Reoccurring Event Type, through which they can set up Events that NEVER Expires.
4. Can guests view and download each other's photos and videos?
It depends on the host’s settings. The event host can choose whether guests can only upload media or also view and download shared content.
5. Can I customize my event page?
Oh Yes! You can personalize your event page with a custom event name, Background image, button color and even branding (for businesses).