lola0lola0
lola0
Jun 29, 2025

Q: Redemption failure

Hello,
We have bought your tier2, but after the redemption procedure our account is still seen as Free plan.

We logged out and sign-in again but same issue..

Founder Team
Kelechi_Mmonu

Kelechi_Mmonu

Jun 29, 2025

A: Hello,

Apologies about that.

Kindly use the Live chat option inside the members' area or email [email protected].

A support staff will promptly sort out this issue.

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Verified purchaser

Awesome, 5 minutes after contacting support using the live chat, the issue was solved! Thank you so much team Memogram, very appreciated and congrats for this level of support 👍🏻