Q: Data Retention

Hello,

I've sent you a note through your contact form, but I am asking here as well in case the answer is useful to others.

I was reviewing your Privacy Policy but could not find how the tool uses the content of my conversations or anything related to data retention beyond personal information. As I use the tool in my work, and given that some content is proprietary to my company, it is essential that all contents of my conversation remain confidential and are NOT used to train your model.

Are you able to provide documentation that confirms you are not using my conversations to train Merlin and that by being a paying member, you offer a zero data retention agreement?

Thank you.

37b572db4c7c48fea65517b41958ed90Oct 19, 2024
Founder Team
Pritam_Merlin

Pritam_Merlin

Oct 21, 2024

A: We don't train models on top of your data as an AppSumo user. We are also SOC-2 & GDPR certified. If you are booking in a team's plan of Merlin as a subscription, we can also sign off a DPA (https://drive.google.com/file/d/124S1HE9SCigGQlYurG_FRcNNtkT3YHcw/view). We can also delete your data on your request in compliance with GDPR.

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