4.1
Taco ratings
Merlin is highly praised for its versatility, seamless browser integration, and access to a wide range of AI models. Some minor drawbacks include occasional credit consumption issues and limited API access for certain models. With an overall rating of 4.2 and 232 total reviews, Merlin is a solid buy for those seeking a comprehensive AI-powered productivity booster. With a 60-day money-back guarantee, it's definitely worth giving it a try and experiencing its transformative capabilities firsthand.
AI-powered summary of customer reviews
Verified purchaser
More Hype Than Help, With Zero Support
I had high hopes for Merlin AI, but it ended up being a disappointing experience overall.
While using the tool, a pop up would appear in the upper right corner of my screen asking for a donation. It was distracting and confusing, especially since the extension already aggressively pushes paid upgrades.
At one point, it also appeared that my lifetime license had been revoked. Features I previously had access to were suddenly unavailable. I reached out to customer support to ask what happened and never received a response. I later contacted support a second time to ask why the extension was asking for donations and, again, received no reply.
Beyond that, the tool itself feels outdated and underwhelming compared to how it’s marketed. Much of the output was low quality, generic, or appeared recycled to the point of feeling plagiarized. Performance was another issue, it was often slow and unresponsive, which made it frustrating to use for any real work.
Between the intrusive pop ups, constant pressure to upgrade, unclear licensing issues, poor output quality, slow performance, and completely unresponsive customer support, I eventually removed the extension from my PC and no longer use it.
Overall, Merlin AI seems far more promising on the surface than it is in practice. I can’t recommend it.
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Verified purchaser
Saved me money and helped me learn Ai
I purchased this product in July of 2024 and it helped me refine my linkedin profile while providing me the resources to use ai without the monthly fees. Access to the latest models for researching and writing are excellent. In the near future I will subscribe to the unlimited plan. I know how hard software development can be so I am glad to share with people that there are NO major bugs and the team from what I know is working to provide an improved product with each iterative product cycle.
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Verified purchaser
Request for Clarification on Service Status and Financial Situation
It looks like Merlin is slowly going broke, otherwise I can't explain this. For a long time now, hardly anything works anymore. LLM inputs are only answered fragmentarily by the AI, coding requests frequently abort, or Merlin completely crashes. When I write to support and ask for an honest statement, I only receive unsatisfactory answers that feel more like they're from a bot, since none of my questions are properly answered. There haven't been any updates for quite some time either.
The fair use policy is so opaque to me that I often feel like my credits disappear without any apparent reason.
PLEASE RESPOND TO THIS AND BE HONEST ABOUT HOW YOU ARE FINANCIALLY OR WHAT'S ACTUALLY GOING ON.
As long as nothing happens, I give 1 taco. If everything works again, there will be 5 tacos again.
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Verified purchaser
Once Great, Now Not
I really used to like using merlin. Now it's super slow to the point it's pretty much unusable.
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Verified purchaser
Not working! Unbearably slow!
Now the tool is very very slow and not at all usable.
I am not sure whether it is for lifetime deal users or all?! Seems waste of investment.
I tried using Merlin without login in from another device, in that case the output was quick. But when same prompt done from my pro account, it takes infinite time.
Not sure why they have made the service of low quality with lifetime deal users!!
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