Messenger Bot

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Q: Hello!

Can you please explain what a sub-account is for this product? If I get the top tier and have unlimited facebook pages, what's the sub-account for?

alannahdanceSep 20, 2023
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Posted: Sep 20, 2023

Thank you for reaching out with your question!

A sub-account is primarily associated with our whitelabel feature. In essence, when you're using Messenger Bot's whitelabel capabilities, it allows you to provide a personalized experience for your clients or partners under your own brand. Each sub-account can be thought of as a separate, individual account for one of your clients or partners.

For instance, if you're an agency or a consultant managing Messenger Bot for multiple clients, you can create a sub-account for each client. This way, they have their own login credentials, settings, and configurations, all while being under the umbrella of your primary account. This ensures a seamless, branded experience for them without them having direct access to your main account.

While the top-tier gives you access to unlimited Facebook pages, sub-accounts allow you to segment and provide access to different entities or individuals, maintaining a clear distinction and organization of data and interactions.

I hope this clarifies the purpose and utility of sub-accounts! If you have any more questions or need further information, please don't hesitate to ask. We're here to help!

Posted: Sep 20, 2023

Thank you! Can a Tier be added for unlimited sub-accounts? What if we have more than 30 clients needing the service?

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Posted: Sep 21, 2023

Thank you for your interest and for bringing up this query!

As of now, we do not offer a tier with unlimited sub-accounts. We've structured our plans keeping in mind a balance of functionality and value for our users. If you have more than 30 clients needing the service, you would need to consider purchasing multiple of the deal plans presented here. Alternatively, once the deal concludes, we offer monthly plans that may also suit your needs.

I understand the convenience unlimited sub-accounts might bring, especially for a rapidly growing business like yours. We always value feedback and take into consideration the needs of our clients when evolving our offerings. Your input is greatly appreciated!

Posted: Sep 25, 2023

Dan, Can I sell access to these subaccounts?

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Verified purchaser

Posted: Sep 25, 2023

Yes, that's exactly right! You can indeed sell access to these subaccounts. It's a great way to offer additional value to your clients or customers.

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