Q: Im trying to try ai reply but i cant find any information on how to activate it.
You replied and deleted my replies after that.
In your documentation, guides and tutorials there's no AI information. Please tell me how to activate it in the free account ive created so i can test it out.
Verified purchaser
Thank you for reaching out and I apologize for any confusion or inconvenience you've experienced. First, I'd like to clarify that we don't have the capability to delete any replies on the platform; only AppSumo can manage that aspect. So, if there has been a deletion, it wasn't from our end.
As for setting up the automatic reply feature, I assure you that our tutorials are complete and designed to guide you through every step of the way. It appears there may be some misunderstanding about the feature. Rest assured, enabling the automatic reply feature on your bot is straightforward if the instructions in the tutorials are followed.
If you've created a free account to test the feature, please ensure you've imported and activated your account first. Once you've done this, head to the Bot Manager page in your dashboard to set up the flow, then enable it and test via the trigger you set up.
We offer complete tutorials and guides within the dashboard:
Click the Messenger Bot icon on the bottom right of your screen or the "Guide Me" button at the top to take a guided tour of each page.
For additional information, you can check out our video tutorials and written guides:
https://messengerbot.app/messenger-bot-tutorials/
https://www.youtube.com/@messengerbot/videos
I appreciate that, maybe it was an error on my browser.
I dont mean automatic reply. I mean the artificial intelligence.
In your page says "AI" and also here says "AI assistant". Thats what im trying to get working. Not the automatic reply.
Maybe it should be automatic reply with AI assistant. Id like to know how to try that out. And also how can i prompt that AI assistant in order to reply about my business or specific post.
Verified purchaser
Thank you for reaching out and for your interest in making the most out of our chatbot features! I apologize for any confusion.
Yes, you can certainly set up the chatbot to respond intelligently based on specific keywords, interactions, or triggers related to your business or posts. You can customize the flow so that it guides the conversation in a way that makes the most sense for your specific needs.
To get started with this, all you need to do is follow the step-by-step tutorial available in our dashboard or activate one of the templates after importing your Facebook account. There's also a "Guide Me" button at the top that can walk you through the process, and a comprehensive set of video tutorials on our YouTube channel for additional support.
Once you set up your bot flow, you'll find that it can engage with your audience in a more interactive and context-aware manner, making the conversation feel natural and relevant to your business.
I hope this clears things up! If you have any more questions or need further assistance, feel free to reach out.