stagesstages
stagesPLUS
Feb 6, 2024

Q: 1.

When is live person support available in the chat box (not the Bot)? 2. Did i read that the data and info in app only has a one year history? Does it get deleted?

Founder Team
Sophie_MetaSpark

Sophie_MetaSpark

May 14, 2024

A: Hi,
We typically respond within a few hours of receiving a request via chat.

Your data does not get deleted if you are an active user. However, the account will be deleted after 90 days of inactivity.

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*This only applies to free accounts. Paid accounts are not deleted after a period of inactivity.