VK_2018Q: Hi Metricool, 1.
From perspective of digital agency, do I need to get login credentials from my clients to use this tool, is there a common sense way to do it?
Also I don't want freelancers which I hire from time to time to gain access to complete account, so can I restrict their access using some kind of role feature. How will I know about posted replies on my brands, will they appear in metricool inbox or what?
2. Is there a way to do influencer discovery and outreach through this tool, if not directly are there any indirect ways? Do you plan to add this feature or can you give me example of another feature or two which will be added. Also this Appsumo deal is matched to which regular plan on your website?
3. Can it help me with ad design and Paid per click campaigns (primarily search engine marketing). What about Search engine optimization insights, can it help with that part.
4. What is the logic behind not renewing hashtag tracker?
5. Can I see performance of all brands on single dashboard and generate specific reports or some way to show performance to individual clients.
I look forward to your early response.
Thanks
Hello! Thanks for asking!
1. At this time, you can allow users/clients to only have read permission or to edit/manage of their brand. So they can´t access to other brands. They´ll only need to register on Metricool and the admin will allow them access to brands.
In Metricool inbox you can reply to Facebook Messenger, Facebook comments, Instagram comments, Twitter direct messages and Google My Business reviews.
2. For influencers discovery you can use our Hashtag Tracker monitoring related keywords and hashtags and downloading participants csv. Another way could be with our Twitter Benchmark where you can manage community and get access to another competitor community. Also, once you have discovered these influencers you can include them in the Competitors Comparison to monitor them.
Our AppSumo plans are matched to any Team plan on our website, depending to the number of codes you buy.
3. You can do traffic or conversions campaigns. About SEO we recommend you the best keywords for your Google Ads campaigns according to which url you want to link to the ad.
4. The Hashtag Tracker is a self-service within Metricool where you can monitor hashtags and keywords from Twitter and Instagram to collect all the repercussion, download reports and analyze metrics in real time.
5. Metricool is designed to organize complete brands. So you can connect all social networks of each brand and manage all of them on the same platform. This organization makes it much easier for users and also facilitates reports downloading and content planning of each brand.
I hope I have resolved all your doubts so you can try Metricool now!!
Thanks
Verified purchaser
Alberto_Metricool,
Thanks for your response. I will buy few codes for this product.
1. Can my clients register for free the way you suggested (asking in context of how to use Metricool as agency without getting login credentials from clients), I don't want to irritate them by pushing for a sale unnecessarily. Also under Metricool inbox, can I see replies for different brands and then can I respond to each reply as relevant to particular brand.
Is it possible?
2. Hashtag monitoring and downloading participants can be done inside your tool or I need to target each social platform on individual basis?
You said "Another way could be with our Twitter Benchmark where you can manage community and get access to another competitor community." Is this feature included in deal, also will I get all future features and updates, means don't up sell or cross sell for every feature. You have already and rightfully put constraints on usage (number of brands per code) in this deal. So is it fair to say that, usage will be restricted but not current and new features except Hashtag tracker. Correct?
3. So that means Hashtag tracker usage cost you money that is why you can't renew credits every month. Are you paying to access data of platforms like Twitter, so is there some kind of ongoing cost for you as company or is this feature difficult to develop and you want to earn premium on it. Kindly inform.
Thanks
Hello Sumo-ling! Thanks for asking. We´re happy for you to try Metricool!
1. Clients can register for free, so you can then give them access to their brands.
With the Metricool Inbox you can reply to each brand separately. As I mentioned, Metricool is designed to organize complete brands. So you can connect all social networks of each brand and manage the replies of all of them on the same platform. In each brand, you can manage the replies for each social network of that brand.
2. When you use the hashtag tracker you´ll monitor the concrete keywords or hashtags you want to monitor and choose the number of days you want to monitor and select social platforms(Twitter/Instagram: remember on Instagram we only can monitor hashtags, no keywords).
The Twitter benchmark is included in this deal, as well as the future features we´ll launch on Metricool.
3. The Hashtag Tracker is consumed when you use it, they are not credits that are renewed every month. This hashtags/keywords monitoring is very expensive for us and we have decided to include it as a test(1 credit for every code you buy). This feature is very powerful and useful for events, conferences, campaigns, etc. You should try it!!
Thanks!!
Verified purchaser
Alberto_Metricool,
One last question for time being, which technologies have you used to build this product. I assume product is on cloud and is scalable enough to handle growing customer base.
Thanks
Hello!
Yes, Metricool is cloud based and scalable. We already have more than 400,000 users. So it is ready to handle growing customer base.
Thank you!