Q: Hi there, Thank you for coming to Appsumo!
I was looking for a social media manager and it looks like Metricool might be the one. Hopefully. =)
Before purchasing, I have a few questions:
1) I think you guys are more related to SMHack, SocialBee, PromoRepublic, Sociamonials, Sociality.io and PublBox which has social media posting planning and analysis (only some on the list has analysis. Some has graphic designing!). Am I correct? Can you maybe give some comparison to them?
2) Is 5 codes the maximum number of stacking allowed? I can only get a max of 25 Profiles per platform. I don't think this will be enough for me. 10 codes for 100 profiles would be nice.
3) We only use Facebook, Instagram and Google Business on each of our brand. Please allow us to use the total 200 Profiles on whichever social media platform we want to use it on....
4) Will there be any promo or special deals for Appsumo purchasers if we want to add more profiles in the future? ( I think this will be / already been asked multiple times here. But I still want to triple confirm if you don't mind =))
5) Posting an eye catching picture on any social media post is one of the most important factor to get more engagements. From what I can see on your website, you do not provide any graphics or templates for images right ? (i mean something like a simpler version of Canva or RelayThat). Some of your competitors i mentioned above has this function. Do you have future planning to add this function?
6) Related to question 4, if you do not have built-in graphic and templates maker, do you have integration to 3rd party solution like Canva or RelayThat? You should really make a native integration with RelayThat, another Appsumo deal that is currently going on.
7) Do you have integration to any CRM?
8) Do you have integration to Integromat or Zapier? (Or an open source alternative like n8n.io)
9) I saw a review about you guys at ElegantTheme's blog. I am a Divi Builder user myself. Do you guys have any special integration or features with Divi for Wordpress?
10) I really would like to see your public roadmap. I think alot of us Sumolings do. Hope you can share it with us soon.
11) I really think you should do something with your Android app reviews. Even newer ones in 2020 gets bad review... This is really a big red flag for anyone...
12) The reports you generate is white labeled but your platform itself is not right?
13) I saw on your website that big brands like McDonald and Volvo are using Metricool. Are they using the Metricool platform (like the one you posted in Appsumo) or just some of your services?
14) I cannot find any information on your API. Can you please point me to link?
Sorry for the long questions. I hope you don't mind. More question means people are really interested in you =)
Thank you. Stay safe.
Regards,
Vignes
Juan_Pablo_MetricoolHello Vignes!
I think that Metricool can be your social media manager. Let's start with the questions :)
1) Yes, Metricool provides you with analytics and reports but you can also manage: plan posts with our calendar and autolists (which allow you to save much more time), reply to messages and comments, add clickable buttons and images in your Instagram BIO link, monitor hashtags in TW and IG, create Facebook Ads and Google Ads campaigns, etc.
The most important differences with other platforms is that we include information from the web and Google My Business, you can also connect the advertising platforms (Facebook Ads and Google Ads) so that the Metricol dashboards and PDF reports are more complete.
I think Metricool is worth a try because it can be your ultimate tool.
2) We are going to increase the number of brands and codes that you can include. You can start with the 5 of now and buy more in the coming days.
3) I think that with Facebook, Instagram and Google My Business you can already make the most of Metricool. Don't you manage Facebook Ads and Google Ads? They have very interesting integrations for Facebook and GMB.
4) I cannot offer you a specific offer now, but rest assured that if you have a need to expand in the future, we will attend to it :)
5 & 6) It is a very interesting feedback. I am going to add it to our product pipeline so that the proposal can be analyzed. Maybe it makes more sense to integrate an external tool to make it really powerful. Thanks for the feedback!
7) What type of integration are you thinking about? How could a CRM enrich the Metricool experience?
8) We have clients that have made an integration with Integromat using our Rest API, but we do have plans to include something more native.
9) Right now we are working with the Elegant Themes team to include Metricool functionalities within the Divi editor. We are Divi heavy users!
10) We are going to share. Thank you!
11) You are right, but I think that Android reviews can't be reset. We are going to work harder on this.
12) Right, you can customize the reports in PDF and PPT. We also have a white label service for the complete platform that is aimed at integrators (such as hosting companies or platforms) including Metricool in their service. We also have an API. If you are interested, write us an email: info@metricool.com
13) We do not offer services, all our users and brands use our product: the same one that we offer in AppSumo.
14) Here you have more information: https://front01-sts-priv.metricool.com/resources/apidocs/index.html
Thank you for your questions!!
Benbzh35
Verified purchaser
5) 6) it makes more sense to integrate an external tool
TOTALLY agree. I would prefer by far that you keep focusing on what you do best. Build a graphic tool inside Metricool is definitely not what I need. Integration is the best way
neohimuraHi again,
Thank you for your clear and informative reply. I'm loving Metricool more and more.
7) I was thinking something like integration to CRMs (free open source options like SuiteCRM) where all the sales data and performance from Metricool, data from our hotel's channel manager and offline sales can be stored together rather than going into each platform individually.
9) This is super cool! Cant wait to see the result. =)
14) I'm sorry, I am unable to access the link you provided. It requests for username and password. Can you please send me another link?
I have one additional question:
a) I bought BotStar chatbot from AppSumo recently. Do you have any plans to do an integration with them? Maybe something like when an user interacts with the chatbot in our social media or website, Metricool will monitor the behavior or most common things asked by users and then include the data in the analysis and next post suggestions. Or maybe if anyone wants to know our previous month performance via the chatbot, Metricool can send the PDF report to the user. Just an idea =)
Thank you.
Regards,
Vignes
Hello Vignes.
Thank you!!
7) Ok, we will think about CRM connections. Thank you!
14) Sorry! My fault! Here you have the good one: https://app.metricool.com/resources/apidocs/index.html
Bonus a) It is a good idea, Chatbots are increasingly used and also enrich marketing reports.
Thank you for all your feedback!!
Alberto_MetricoolHello! We’ve been listening to everything Sumo-lings have been saying. We decided to add 1 hashtag tracker for each code so 10 codes equals 10 hashtag trackers so you can test out this powerful feature. We've also heard you loud and clear that you want more brands so we have increased stacking where you now can get 75 brands when you stack 10 codes. Thank you so much for all the kind words and support so far!