Posted: Jun 13, 2023
Refund requested
I like and use this program, so I decided to use the sumo day promo to go from a free to a premium license. The problem is that I cannot transfer my setup. This would take a few hours, and in the end, I would lose my existing data. When I explained this to Metricool on chat, I got some smart-arse. So I cancelled my purchase and stick with the free.
Having said that its a very good piece of marketing software which I like a lot.
Founder Team
Juan_Pablo_Metricool
May 9, 2024Hello!
We are sorry you decided to cancel your premium plan. To apply appsumo offer you need a new account, however, we can transfer your data of the free account to the premium account.
Feel free to contact us again on the chat if you have any questions.
Regards.
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