I purchased Mevo with high expectations as an all-in-one chatbot solution, but unfortunately, my experience has been disappointing. The platform is plagued with bugs, making it nearly impossible to create chatbots without encountering multiple server errors. Additionally, Mevo recently changed the terms of the original deal, removing the ability to use your own OpenAI API key—a feature that was a key selling point for many users. This forces customers to rely solely on Mevo’s token system, which feels restrictive and contrary to the initial promise of flexibility.
To make matters worse, technical support is virtually non-existent. Despite sending five emails over a span of seven days, I received no response, leaving me stranded without assistance. While the concept behind Mevo is promising, the execution and customer service leave much to be desired. I cannot recommend this product in its current state.